Our shipping policy defines the shipping times for all the territories in the world. If there are any issues with your order, we (or the third-party retailer) will contact you via your email address outlining any concerns and attempt to address them immediately. Five working days excludes any bank holidays or any other recognised UK holidays. It is advisable that during the Christmas period you allow extra days for shipping as we are not liable for our couriers workload during this period. The time frames for shipping from the UK to the rest of the world are defined as below:
Western Europe is defined by our courier service www.Royalmail.com and all information is available upon their website. We guarantee shipping to any western European territory within 5-8 working days.
Eastern Europe is defined by our courier service www.royalmail.com and all information is available upon their website. We guarantee shipping to any western European territory within 6-9 working days.
Rest of the World
Rest of the world is defined as all remaining countries outside the above listed territories that have a recognised postal services. We guarantee delivery within 8-11 working days from when an order is placed.
Our International third-party sellers will be shipping from their home country but will work within the framework of our shipping policy as above. Hence shipping from India to the UK will take 8-11 working days.
We are not liable for any force majeures that are beyond our control and responsibility such as natural disasters, floods, fires, terrorist attacks, earthquakes & war.